In the late 1800's, Victorinox and Wenger of Switzerland started manufacturing what became the world-famous Swiss Army knife. Swiss Army is now one of the best known and most admired brands in the world, with a steady stream of high quality, innovative products ranging from Swiss Army knives and watches to apparel, cutlery, fragrances, outdoor gear, and travel gear.
An authorized Victorinox and Wenger dealer since 1991 (Victorinox now owns Wenger), we started the first Swiss Army site in 1996. It was acquired by a Fortune 500 company in 1999. We became independent again in 2003, and are proud to have become an online leader again in the sale of these great products..
Our mission is to offer you a great selection of genuine Swiss Army products at the lowest prices, satisfaction guaranteed.
We welcome your calls and emails if we can help you in any way before or after your purchase.
Welcome and enjoy your visit!
The Swiss Outpost Team
(866) 845-4642 toll free
WHY SHOP HERE?
- The First Swiss Army Site (Since 1996)
- World-Class Swiss Products
- Authorized Dealer
- Huge Selection
- Great Prices
- Satisfaction Guaranteed
We welcome your calls, but please check this Help section first in case it answers
In the U.S., call toll free (866) 845-4642, or (508) 651-2211.
Our hours are 9-5 EST, Monday - Friday.
If you have trouble getting through, please email us with your order number, if
any, and telephone number. We'll get back to you the same day.
For service, please include your order number as the Subject
To receive 10% off your first order, click "Join our coupon list" under the banner
on the home page. We will send you a 10% off coupon immediately. Thereafter, we
will send you additional coupons and special offers. (You can unsubscribe at any
Shipping is only $3.95 per order to the 50 states, regardless of order size.
Allow 1-4 days for delivery in the continental U.S. from Boston, MA.
Need it faster or for Alaska and Hawaii? Choose Priority Mail for $6.95.
Or you can choose UPS 3d day, 2d day, or Next Day.
$9.95 shipping for luggage and backpacks due to their extra weight.
$9.95 shipping for international orders, regardless of order size.
International orders ship by Direct Link with tracking at at DirectLinkUS.com.
We ship from Boston the business day after you order. Add 3 days for engraving.
SHIPPING: Takes 1 day to the Northeast, and 4 days to the West Coast.
PRIORITY MAIL: Takes 1-3 days anywhere in the country.
UPS GROUND: Takes 1 day to the Northeast including New York, 3 days to Texas, and 4 days to the West Coast.
UPS 3d Day: Takes up to 3 days anywhere in the continental U.S.
UPS 2d Day: Takes up to 2 days anywhere in the continental U.S.
UPS Next Day: Guaranteed next business day delivery. Order by 9 a.m. EST on Monday, December 23.
We ship worldwide for only $9.95 per order. Sorry, we cannot export
Outdoor gear and luggage due to the weight.
Shipping is fast with tracking by International Priority Mail.
We mark the customs declaration form on the outside of the box as a gift.
You may need to pay customs fees upon arrival depending upon your country.
Thank you for your business!
Sorry, we cannot ship to other countries, but you can order on Overstock.com (we ship the same products for them).
You can return any product within two weeks (or in January for holiday purchases)
for a full refund. You do not need prior authorization. PRODUCTS MUST BE IN ORIGINAL
CONDITION, however, with the box and all tags and documentation intact.
Please use a trackable shipping method so you can prove delivery, and include your
order number. Allow two weeks for a credit. Ship to:
209 West Central St, Ste 201A
Natick, MA 01760
You can exchange any product using the same instructions as for RETURNS. Please
include your order number, what product(s) you would like instead, and we will give
you a refund or charge you the difference.
Engraved Swiss Army knives and watches make great gifts for only $6.95. You can
add engraving when you order engravable products to your cart.
to see all engraveable knives and watches. For knives,
we engrave the side with the logo with up to 17 characters. For watches, we engrave
3 initials on the clasp of metal watchbands.
We sell Wenger and Victorinox Swiss Army watchbands at discount prices. Just email
us at firstname.lastname@example.org
the number on the back of your watch, and we will quote you for the matching band.
We give businesses wholesale pricing. Just email us (email@example.com
or call us (508-651-2211) and we will set you up so that you can order online. We
charge wholesale customers shipping at cost.
We are proud to have received thousands of testimonials over the years for customer
service. Amazon named us a "Top Holiday Seller" last year with an A+ rating, and
as of this writing we have a 100% satisfaction rating on eBay.
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We do not handle repairs at Swiss Outpost. Please contact the manufacturers and they will take care of you,
whether under warranty or not.
For Victorinox repairs, call (800) 442-2706 or visit swissarmy.com
For Wenger repairs, call (800) 267-3577 or visit wengerna.com
If you need proof of purchase from us, please email the information you have
(e.g., order # if you have it, otherwise your name, billing zip code, email used,
product, and approximate order date) to us at firstname.lastname@example.org
we will be happy to email it to you.