In the late 1800's, Victorinox and Wenger of Switzerland started manufacturing what became the world-famous Swiss Army knife. Swiss Army is now one of the best known and most admired brands in the world, with a steady stream of high quality, innovative products ranging from Swiss Army knives and watches to apparel, cutlery, fragrances, outdoor gear, and travel gear.
An authorized Victorinox and Wenger dealer since 1991 (Victorinox now owns Wenger), we started the first Swiss Army site in 1996. It was acquired by a Fortune 500 company in 1999. We became independent again in 2003, and are proud to have become an online leader again in the sale of these great products..
Our mission is to offer you a great selection of genuine Swiss Army products at the lowest prices, satisfaction guaranteed.
We welcome your calls and emails if we can help you in any way before or after your purchase.
Welcome and enjoy your visit!
The Swiss Outpost Team
(866) 845-4642 toll free
WHY SHOP HERE?
- The First Swiss Army Site (Since 1996)
- World-Class Swiss Products
- Authorized Dealer
- Huge Selection
- Great Prices
- Satisfaction Guaranteed
We welcome your calls, but please check this Help section first in case it answers
In the U.S., call toll free (866) 845-4642, or (508) 651-2211.
Our hours are 9-5 EST, Monday - Friday.
If you have trouble getting through, please email us with your order number, if
any, and telephone number. We'll get back to you the same day.
For service, please include your order number as the Subject
To receive 10% off your first order only, click "Join our coupon list"
under the banner on the home page. We will send you a 10% off coupon immediately. Excludes products that are already 50% off or more.
Thereafter, we will send you newsletters with additional coupons and special offers. (You can unsubscribe at any time.)
Coupons cannot be combined.
Shipping is only $3.95 per order to the 50 states, regardless of order size.
Allow 1-4 days including Saturdays for delivery in the continental U.S. from Boston, MA.
Need it faster? Choose Priority Mail for $6.95.
Or you can choose UPS 3d day, 2d day, or Next Day.
$9.95 shipping for luggage and backpacks due to their extra weight.
$9.95 shipping for international orders, regardless of order size.
International orders ship by Direct Link with tracking at at DirectLinkUS.com.
We ship from Boston the business day after you order. Add 3 days for engraving.
SHIPPING: Takes 1 day to the Northeast, and 4 days to the West Coast.
PRIORITY MAIL: Takes 1-3 days anywhere in the country.
UPS GROUND: Takes 1 day to the Northeast including New York, 3 days to Texas, and 4 days to the West Coast.
UPS 3d Day: Takes up to 3 days anywhere in the continental U.S.
UPS 2d Day: Takes up to 2 days anywhere in the continental U.S.
UPS Next Day: Guaranteed next business day delivery. Order by 9 a.m. EST on Monday, December 23.
We ship worldwide for only $9.95 per order!
Shipping is fast via Direct Link.
Most international shipments arrive in 1-2 weeks.
You can track your package at DirectLinkUS.com.
We cannot export travel gear due to the weight.
You may need to pay customs fees upon arrival, depending upon your country.
There can be delays in customs.
For Victorinox and Wenger watches, the warranty does not apply outside the United States.
They both have repair facilities around the world, however, so you will always be able to get your watch repaired.
If your watch battery fails within 6 months of shipment, we will reimburse you $15.
If your country is not listed in the drop down menu, you can order on Overstock.com (we ship the same products for them).
You can return any product within two weeks (or in January for holiday purchases)
for a full refund. You do not need prior authorization. PRODUCTS MUST BE IN ORIGINAL
CONDITION, however, with the box and all tags and documentation intact.
Please use a trackable shipping method so you can prove delivery, and include your
order number. Allow two weeks for a credit. Ship to:
209 West Central St, Ste 201A
Natick, MA 01760
You can exchange any product using the same instructions as for RETURNS. Please
include your order number, what product(s) you would like instead, and we will give
you a refund or charge you the difference.
Engraved Swiss Army knives and watches make great gifts for only $6.95.
When products are engraveable, you will have the option to add engraving. Or
to see all engraveable knives and watches.
For knives, we engrave the side with the logo with up to 17 characters. For watches, we engrave 3 initials on the clasp of metal watchbands.
Please note that once we engrave your order, we cannot give you a refund.
We sell Wenger watchbands at discount prices and we are adding Victorinox Swiss Army watchbands.Click here
to see them.
To replace your watchband, you will need the exact "lug width" in millimeters. The lug width is the distance between the two prongs on your watch where the watchband attaches, the same as the length of the connecting pin.Click here to convert inches to millimeters
For Wenger watchbands, the size is sometimes stamped on the inside of the strap near the watch. Otherwise, click here
to see how to measure the width of your watchband. Having trouble? Just email us at firstname.lastname@example.org
with the model number on the back of your watch. (Example: 7290x). We will quote you the price of the matching band.
We give businesses wholesale pricing. Just email us (email@example.com
or call us (508-651-2211) and we will set you up so that you can order online. We
charge wholesale customers shipping at cost.
We have received thousands of testimonials over the years for customer service.
As of this writing (2/26), our ratings are:
Excellent, five stars
Amazon.com rating -
97.75 out of 100, 4.7 stars
100% on time delivery
1 negative rating in the past 90 days or 1,792 orders
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We do not handle repairs at Swiss Outpost. Please contact the manufacturers and they will take care of you,
whether under warranty or not.
For Victorinox repairs, call (800) 442-2706 or visit swissarmy.com
Wenger is now owned by Victorinox. For general questions, call (800) 267-3577.
Precision Time Co. handles all Wenger watch repairs:
Go to http://precisiontimeco.com/watch-repair
to print out a mailer firstname.lastname@example.org
If you need proof of purchase from us, please email the information you have
(e.g., order # if you have it, otherwise your name, billing zip code, email used,
product, and approximate order date) to us at email@example.com
we will be happy to email it to you.